LAWCO warns customers of disconnect fraud

Fraudulent callers are calling LAWCO customers demanding immediate payment of water bills or face water service disconnection, a LAWCO news release stated.
LAWCO reminds all customers that the company will not call and pressure customers for payment. The company also warns customers to be suspicious of telephone numbers given during these calls. These numbers are not LAWCO’s customer service telephone numbers even though the callers are representing themselves as LAWCO customer service representatives.
“The creativity of these scam callers has increased, putting our customers at greater risk of falling victim to these dishonest people,” Harold Fontenot, LAWCO area manager, said. “It is very important to use LAWCO’s established customer service telephone number and not a telephone number the callers give to them to verify account balances, discuss account information or process payments. All customers, especially our business customers, should be aware and protect themselves from this scam.”
For customer’s protection, LAWCO gives two important points regarding unpaid water service bill balances:
— LAWCO representatives will never call customers demanding payment.
— LAWCO representatives will not tell the customers the type of payment method to use to pay their water bill.
LAWCO has contacted local law enforcement officials to investigate these calls. The company reminds customers to always use the established LAWCO customer service telephone number at 337- 457-1770 to contact the company to discuss bill balances or account information. “If you have any questions about your water service or water bill, please contact our customer service office,” said Fontenot