SLEMCO warns customers of energy bill scams
Some SLEMCO customers have received telephone calls pretending to be from the company, warning them their electricity will be turned off if a payment is not made immediately to the person calling. This is a scam and you should not pay anything or give them any of your account information.
“SLEMCO bills all customers through either regular U.S. Postal Service mail, or via email, if a customer has signed up for email bill notifications,” warns SLEMCO Communications Manager Mary Laurent. “We do not phone any customer to tell them their account is scheduled for disconnection and demand payment.”
SLEMCO sends out all bills, notices and any other issues concerning payment for monthly bills in writing, to the member – either through the postal service or email. Either way, it will be in writing and not by phone. “There are times when we may call our consumers for one reason or another, but it will not be to request payment to avoid a disconnection,” Laurent continued. “All notifications concerning monthly electric bills are handled in writing.”
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